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Company Profile
SPM Resorts, INC. is a full service, professional management company offering specialized services to hotels and resorts, restaurants, marinas, and other commercial properties. We offer broad expertise in areas of development and preparedness, budgeting, controls, checks and balances, financial reporting and accountability, human resources management and communication at all levels.
At SPM Resorts Inc. our commitment to the tourism and hospitality industry is proven by our involvement in the following organizations:
- South Carolina Tourism Council (past Chairman)
- South Carolina State Department of Parks Recreation and Tourism (past Vice Chairman)
- South Carolina Hotel & Restaurant Association (past Board Member)
- U. S. Congressional Tourism Caucus Advisory Committee
- American Resort Development Association - ARDA
- Community Association Institute - CAI (Board member)
SPM Resorts, Inc. is involved either in development, management or consultantcy of the following properties along the Eastern seaboard:
- Bluebeard's Castle Villas I
- Bluebeard's Castle Hilltop Villas
- Bluebeard's Castle Hilltop Villas III
- Bluebeard's Castle Pirates Pension
- Blue Tree Resort
- Country Club Villas Golf Resort
- Foxhunt
- Hollywood Beach Tower
- Jade Tree Cove
- Laurel Point
- Ocean Club on Smugglers Beach
- Ocean View at Island Club
- Outer Banks Beach Club I
- Outer Banks Beach Club II
- Peppertree by the Sea
- Polynesian Isle Resort I
- Polynesian Isle Resort IV
- Royal Dunes Resort
- Sapphire Valley Master Assoc.
- Sandy Shores III Resort
- Schooner Beach & Racquet Club
- Schooner II Beach & Racquet Club
- Seawatch at Island Club
- Tropic Sun Towers
- Vacation Villas at Fantasy World
Further references available upon request
Our Philosophy
At SPM Resorts, Inc...
We believe that proper and professional direction provided for a resort facility by management and overseen by Homeowner Associations Boards of Directors is essential to continued success of the original plan of development, the complete enjoyment by its owners, members and guests.
To accomplish this, particular emphasis must be placed on cleanliness, maintenance, and, of utmost importance, employee/owner/guest relations. An owner of one week is part owner of the entire resort. He or she is the person for whom we work.
Our Mission
At SPM Resorts, Inc...
Sincere and genuinely warm service and hospitality equal to the best in the industry, from every level of the organization.
Providing our employees with an environment of appreciation, respect, and working conditions conducive to performing their assigned tasks to the best of their ability and conducive to achieving both personal and professional gratification.
Managing the affairs and operations of facilities under our control in a highly ethical and professional manner to produce the greatest possible financial accountability and responsibility to our owners.
OUR MANAGEMENT
Michael Schraibman, Chairman & CEO
Michael is a veteran of the resort industry with over 17 years of experience with SPM Resorts in areas of development, sales, marketing and management. Shortly after joining SPM, Michael became a shareholder. As part of the management team, Michael helped grow and establish SPM Resorts as one of the largest (privately held) management companies in the industry. During this growth SPM has continued to offer an excellent working environment for its employees while providing SPM's owners and guests an enjoyable vacation experience each year. Michael has been very involved in the resort industry and serves as a Trustee with the American Resort Development Association (ARDA). Michael was recently elected to the Board of Directors of ARDA. Michael's focus has been in the areas of planning and development with SPM. Michael resides in Columbia, SC with his wife and three children. He is also on the Board of Directors of RFB&D (Recording for the Blind and Dyslexic) and is also a member and active in YPO (Young President's Organization). Michael is a graduate of the University of South Carolina with a B.S. in Business Administration and is member of Eastminster Presbyterian Church.
William R. Young, President & Chief Operating Officer
Appointed as President in 2001 after joining SPM Resorts in 1999 as Chief Operating Officer, Bill brings vast operational experience in full service hotels, acquisition of hotels, timeshares, quarter shares and whole ownership properties. Bill served several years as Regional Director of Operations, which included fifteen hotels and timeshare operations and has served as General Manager of several upscale branded hotels, including Sheraton and Hilton. He currently serves as a Chairman's League Member with the American Resort Development Association (ARDA).
Actively involved in the community as well as various organizations, Bill has served as President of IRMA (Indiana), American Hotel and Motel Association, Board Member of CVB (Canton, OH), President of Watersedge Homeowners Association, and Committee Chairman for the Downtown Revitalization project of Canton.
Paul Goodrich, President Sales & Marketing
Joined SPM Resorts in 1995 as Vice President of Sales and Marketing for our sister company Palmetto Marketing, coming to us with ten years of experience in both Sales and Sales Management in the Vacation Ownership In House sales field. Before entering the Vacation Ownership field he was an account executive for a North Florida TV production company.He has worked as Owner Services Director overseeing receivables management and collections for SPM Resorts.Paul currently oversees the Sales & Marketing at SPM Resorts and assists with special collections issues, deed in lieu and foreclosure programs.
Paul is a past Chairman of the Horry County Accommodations Tax Advisory Committee and currently serves as an Elder of his church. Paul has also served on the Garden City Beach Board of Directors and has volunteered his time for a variety of civic and church related activities.
Andrew Thompson, CPA, Chief Financial Officer
Joined SPM Resorts in April of 2003 as the Company's Chief Financial Officer. Andrew is a graduate of Virginia Commonwealth University, in Richmond Virginia, and began his career as a general services auditor employed by one of the larger U.S. National Accounting and Consulting firms. After relocating to the Myrtle Beach, South Carolina area in the early 1990's, Andrew began specializing in the hospitality industry and has extensive experience in the accounting and financial management functions of hotel, motel, and timeshare and property management organizations. In addition to general financial matters, Andrew also oversees the billing and receivable functions and cash management for SPM-managed associations.
Lanse McColl, Regional Vice President of Operations
Graduated from Clemson University in 1999 with a Business Degree, Lanse joined SPM Resorts in March 2001 as a Corporate Regional VP Trainee.During that time, Lanse worked in various capacities such as Interim General Manager, Assistant General Manager, Front Office and Back of House Operations, and was most recently the Transition Coordinator for new acquisitions.
Lanse is actively involved in the community as well as a member of the Myrtle Beach Chamber of Commerce and a member of the American Hotel and Motel Association.
Trish Docherty, Regional Vice President of Operations
A graduate of Ryerson Polytechnical University in Canada with a Degree in Business Administration and also holds a Certificate in Hotel Management from Purdue University, Trish joined SPM in December of 2001 as General Manager of Royal Dunes Resort, Hilton Head Island, SC and was appointed Regional Vice President in 2003.The previous seven years were spent as a Regional General Manager and General Manager with Vacation Resorts International and Bluegreen Corp. in Florida and Tennessee, and five years as the Owner/Operator of a 4-Star Family motel in Northern Ontario, Canada.She is hospitality oriented with experience in Resort Management.
Fred Eberman, Regional Vice President of Operations
A graduate from the University of Massachusetts-Boston in 1971, Fred has been involved in property management since 1975. He developed and managed affordable housing, while serving as Director of Planning & Development and General Manager of a non-profit housing corporation in Prince Edward Island, Canada. With several years of prior management experience in the hospitality industry on Cape Cod, Fred joined SPM Resorts, Inc. in 1999 as General Manager at The Ocean Club on Smuggler's Beach and became Regional Vice President of Operations of the Northeast Region in January 2005.
Fred is actively involved in the community as well as a member of the Cape Cod Chamber of Commerce and the Yarmouth Chamber of Commerce.
W.E. (Bill) Armbruster, Senior Vice President of New Business Development
Joined SPM Resorts in March 2007 to oversee and facilitate new business development ventures. A graduate of Principia College in Illinois, Bill has over 20 years management, operations and consulting experience in the vacation ownership business. He most recently served as the Regional Vice President for a property management group in Florida.
Bill has been actively involved in his community as well as various other organizations (Sub committee chairman of the Pinellas County Council of Mayors Waterway Management, Board member of the Clearwater YMCA, President of Suncoast chapter of Building Managers International and Commodore and Vice Commodore of several sailing organizations).
Bill is a licensed Real Estate professional and Community Association Manager (CAM) in Florida and holds an RRP designation with American Resorts Development Association (ARDA). He is also a Certified Building Administrator (CBA), Building Managers International (BMI), Registered Apartment Manager (RAM) and National Association of Home Builders (NAHB). Bill has had articles published in national publications and has spoken at local, state and national conferences on management issues.
Karen Middleton, Human Resources/Risk Management Director
Karen joined SPM Resorts in January 2002 bringing over 20 years of extensive experience in Human Resources benefits and administration. She previously served as the Director of Personnel at a school district in Pennsylvania prior to moving to South Carolina in 1995.
Actively involved in the community and hospitality industry since moving to South Carolina, Karen is a member of COHR (Coastal Organization of Human Resources) and SHRM (Society for Human Resource Management).
Karen manages Human Resource functions within the company, including retirement and retention strategies, training and staff development, labor relations, payroll services, OSHA, workers' compensation, conflict resolution, rewards and recognition, communications and benefits compensation.
