WHO WE ARE
SPM Resorts began business in 1979 as a full-service professional management company. When you hire SPM Resorts, you can expect a detail-oriented and highly experienced team.
SPM provides specialized services to:
- Marinas
- Timeshare and other resort properties
- Hotels
We offer expertise in:
- Communication
- Financial Servicing
- Short-range and long-term planning
- Budgeting
- Check and Balances
- Financial reporting accountability
- Human resource management
Our management portfolio includes 30 resorts from Massachusetts to the U.S. Virgin Islands. Each property that joins the SPM family benefits from our seasoned and talented executives who are dedicated to bringing value, accountability and quality service to owners and boards. When you hire SPM Resorts, you can expect a detail-oriented, experienced team. We relish the challenge of transforming properties into what owners expect from their ownership and have a proven success record.
I can truly see a huge difference in the quality of our resort and the attitude toward board members and owners since SPM took over management. They helped us organize our finances so that we could afford to start a huge refurbishment project. Plus, their collections department has helped us clean up a lot of 'dead weight'.
-Timeshare resort BOD member, Bluebeard's Castle Pirate's Pension, St. Thomas, USVI
Each Timeshare Homeowners' Association is Unique
SPM recognizes that each timeshare association is unique, with its own opportunities and challenges. We concentrate on the individual needs of each resort and we work diligently to put together operational and financial plans returning the resort to a condition in which the owners and guests can enjoy their vacation experiences.No Surprises
SPM Resorts believes that the “no surprises” approach to management creates happy owners and board members. Owners want to be greeted with a smile; for the unit to be clean and everything to be in good working order. SPM provides these and no surprises so owners and guests have a positive experiences and return to vacation year after year.
SPM’s “no surprises” approach is also applied to our interaction with the resort association’s board of directors. SPM provides each board member with timely, accurate and easy-to-read financial reports with very detailed back-up, along with operational reports and accurate forecasting. If SPM recognizes opportunities or challenges, we bring them to the board’s attention immediately, along with solutions, thus eliminating any surprises.
