Human Resources

As a full-service timeshare property management company, SPM Resorts, Inc. manages complete human resource operations for the corporate office and the resort sites, including:

  • Staffing
  • Employee Benefits
  • Payroll
  • Employee Relations
  • Risk Management
  • Emergency Management Procedures
  • Performance Management

SPM Resorts, Inc. employs more than 650 employees. At our corporate office, our departments include financial services, owner services, rental services, rental management, communications, Human Resources, Risk Management, marketing, internal support, and IT.

At the property level, our divisions include resort management, maintenance, housekeeping, activities (at some), and supporting roles. The employees at the resorts are SPM Resorts, Inc. employees, thereby providing them with the benefit levels of a larger organization. The resort staff report to the site General Manager, and the General Manager reports to the Regional Vice President of Operations.

Some of our properties choose to outsource housekeeping or other supporting roles according to what makes the most sense for them; this is a choice the Board makes based on their preferences and budget needs.

Benefits

SPM Resorts, Inc. believes that providing our employees with a comprehensive and affordable benefit program contributes to a fair and competitive compensation package. We offer employees a variety of benefits including medical, dental, vision, and a 401K plan.

Drug Free Work Place

SPM Resorts, Inc. has a “0” tolerance regarding drugs. All employees are made aware of this policy with authorization forms and postings.

Risk Management

SPM Resorts, Inc. reviews all exposures, all insurance policies in force and contracts in use. We review reporting documents, establish a training schedule for Resort Managers, and establish safety programs where necessary. In addition, we publish an emergency management response plan guide.